Algorithmic Management

Brief description

Exploring the fusion of algorithms with business operations, this research area dives deep into the intricacies of both platform-based and conventional business models. It examines the dynamics of multiple stakeholders on multi-sided platforms, casting a spotlight on the future of work. At its core, the research seeks to uncover the balance between automated decision-making and the pressing need for algorithmic accountability in today's digital age.

Algorithmic Management
Algorithmic Management
  • Algorithmic Control and the Human Element: How does algorithmic control influence the perceptions and experiences of individual workers, especially in gig economies, and what are the implications for their legitimacy and well-being?
  • Algorithmic Management's Janus Face: In what ways does algorithmic management present both opportunities and challenges, and how can organizations navigate the balance between harnessing its potential and mitigating its adverse effects?
  • Technological Stress from Algorithmic Oversight: How does algorithmic control impact the mental well-being and stress levels of workers, in both platform-driven and more traditional work environments, and what strategies can be employed to alleviate such technostress?
  • Platform Governance and Control Dynamics: How do governance structures and controls on online platforms influence stakeholder behaviors, and what are the broader implications of such structures for platform sustainability and growth?
  • Ecosystem Architecture and Network Dynamics: How does the structural flexibility of a digital platform — from closed to open systems — shape its emergent behaviors, user interactions, and long-term viability?
  • DFG: Algorithmic Control: A Legitimacy Perspective on Worker-level Implications (AlgoWork)
  • DFG: Accountable Artificial Intelligence-based Systems: A Multi-Perspective Analysis (Accountable AI)
  • ZEVEDI: Verantwortungsbewusste algorithmische Entscheidungsfindung in der Arbeitswelt Projekt
  • ZEVEDI: Digital Governance (tbd)
  • Lippert, I., Alizadeh, A., Tarafdar, M., Möhlmann, M., Benlian, A., Parent-Rocheleau, X., & Stein, M.-K. (2026). One Decade of Algorithmic Management Research. Business & Information Systems Engineering. https://doi.org/10.1007/s12599-026-00995-1
  • Doerr, M., Krueger, M., Alizadeh, A., Özdemir, F., & Benlian, A. (2026). The Algorithm and the Crowd: A Design Science Research Approach to the Democratization of Algorithmic Management. Proceedings of the 59th Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii, USA.
  • Alizadeh, A., Wiener, M., & Benlian, A. (2025). A multi-layered perspective on algorithmic control systems: managerial design choices and worker legitimacy judgments. European Journal of Information Systems. https://doi.org/10.1080/0960085X.2025.2576230
  • Alizadeh, A., Doerr, M., Özdemir, F., & Benlian, A. (2025). From Digital Cage to Digital Compass: Configuring Algorithmic Self-Control at Work. International Conference on Information Systems (ICIS 2025), Nashville, Tennessee, USA.
  • Beuck, K., Schmidt, H., Alizadeh, A., & Benlian, A. (2025). Hybrid Algorithmic Management: Workers' Perceptions of Trust, Competence and Dehumanization. Academy of Management Proceedings (85th Annual Meeting of the AOM), Copenhagen, Denmark.
  • Doerr, M., Alizadeh, A., Benlian, A., & Wiener, M. (2025). When Algorithmic Controls Collide: The Impact of Control Misalignment in High-Skill Financial Work. Academy of Management Proceedings (85th Annual Meeting of the AOM), Copenhagen, Denmark.
  • Lippert, I., Alizadeh, A., Tarafdar, M., Möhlmann, M., Benlian, A., Parent-Rocheleau, X., & Stein, M.-K. (2025). One Decade of Algorithmic Management: Reflections on Progress, Impact, and Future Trajectories. Academy of Management Proceedings (85th Annual Meeting of the AOM), Copenhagen, Denmark.
  • Hirsch, F., Alizadeh, A., Wiener, M., & Benlian, A. (2024). The Uberization of Work: Non-Platform Workers' Perceptions and Legitimacy Judgments of Algorithmic Control in Hybrid Control Regimes. International Conference on Information Systems (ICIS 2024), Bangkok, Thailand.
  • Kempf, M., Simić, F., Alizadeh, A., & Benlian, A. (2024). Transparency of Algorithmic Control Systems and Worker Judgments. Wirtschaftsinformatik 2024 Proceedings (19. Internationale Tagung Wirtschaftsinformatik), Würzburg, Germany.
  • Alizadeh, A., Wiener, M., & Benlian, A. (2024). Workers' Judgments of Organizational and Technological Characteristics of Algorithmic Control. Academy of Management Proceedings, 2024(1).
  • Wiener, M., Cram, W. A., & Benlian, A. (2023). Algorithmic control and gig workers: a legitimacy perspective of Uber drivers. European Journal of Information Systems, 32(3), 485-507.
  • Adam, M., Croitor, E., Werner, D., Benlian, A., & Wiener, M. (2023). Input control and its signalling effects for complementors' intention to join digital platforms. Information Systems Journal, 33(3), 437-466.
  • Jiang, J., Alizadeh, A., Adam, M., Wiener, M., & Benlian, A. (2023). How Algorithmic Control Mechanisms Influence Workers' Individual-Level Algoactivistic Practices on Online Labor Platforms. Australasian Conference on Information Systems (ACIS), Wellington, New Zealand.
  • Alizadeh, A., Hirsch, F., Jiang, J., Wiener, M., & Benlian, A. (2023). A Taxonomy of Algorithmic Control Systems. International Conference on Information Systems (ICIS 2023), Hyderabad, India.
  • Jiang, J., Lippert, I., & Alizadeh, A. (2023). Workers' Perceived Algorithmic Exploitation on Online Labor Platforms. International Conference on Information Systems (ICIS 2023), Hyderabad, India.
  • Alizadeh, A., Schulz, Z.-Y. R., Armbruster, K. G., Benlian, A., & Wiener, M. (2023). Algorithmic Control Configurations in Food Delivery Platforms: A Cross-National Comparative Study. Academy of Management Proceedings (83rd Annual Meeting of the AOM), Boston, Massachusetts, USA.
  • Hirsch, F., Alizadeh, A., Wiener, M., & Cram, W. A. (2023). Algorithmic Control in Platform and Traditional Work Settings: An Updated Conceptual Framework. European Conference on Information Systems (ECIS), Kristiansand, Norway.
  • Alizadeh, A., Hirsch, F., Benlian, A., Wiener, M., & Cram, W. A. (2023). Perceived Algorithmic Control: Conceptualization and Scale Development. European Conference on Information Systems (ECIS), Kristiansand, Norway.
  • Alizadeh, A., Hirsch, F., Benlian, A., Wiener, M., & Cram, W. A. (2023). Measuring Workers' Perceptions of Algorithmic Control: Item Development and Content Validity Assessment. 56th Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii, USA.
  • Benlian, A., Wiener, M., Cram, W. A., Krasnova, H., Maedche, A., Möhlmann, M., Recker, J., & Remus, U. (2022). Algorithmic Management: Bright and Dark Sides, Practical Implications, and Research Opportunities. Business & Information Systems Engineering, 64(6).
  • Cram, W. A., Wiener, M., Tarafdar, M., & Benlian, A. (2022). Examining the Impact of Algorithmic Control on Uber Drivers' Technostress. Journal of Management Information Systems, 39(2), 426-453.
  • Saunders, C., Benlian, A., Henfridsson, O., & Wiener, M. (2020). IS Control and Governance. MIS Quarterly Research Curations, A. Bush and A. Rai (eds.). http://misq.org/research-curations.
  • Thies, F., Wessel, M., & Benlian, A. (2018). Network effects on crowdfunding platforms: Exploring the implications of relaxing input control. Information Systems Journal, 28(6), 1239-1262.
  • Wessel, M., Thies, F., & Benlian, A. (2017). Opening the floodgates – The implications of increasing platform openness in crowdfunding. Journal of Information Technology, 32(4), 344-360.
  • Thies, F., Wessel, M., & Benlian, A. (2016). Effects of Social Interaction Dynamics on Platforms. Journal of Management Information Systems, 33(3), 843-873.
  • Benlian, A., Hilkert, D., & Hess, T. (2015). How open is this platform? The meaning and measurement of platform openness from the complementors' perspective. Journal of Information Technology, 30(3), 209-228.