Monideepa Tarafdar | Control of work on digital labour platforms: Do humans have a role?

AlgoWork Roundtable

28.04.2026 14:45-15:45

Monideepa Tarafdar is Charles J. Dockendorff Endowed Professor at Isenberg School of Management, University of Massachusetts Amherst and the Editor-in-Chief of Journal of the AIS. She is a recipient of best paper awards from the Decision Sciences Institute, INFORMS and the AIS, is listed among the top 2% cited faculty (2023,2024) in the Stanford -Elsevier list and is a Fellow of the AIS.

Digital labour platforms (DLPs) digitally connect human workers with consumers, for a type of work known as digital platform work. DLPs face challenges due to the complexity of control of digital platform work. Accordingly, they execute control through algorithmic means, which, however, presents problematic scenarios, such as lack of autonomy and fairness, and low worker well-being. Problematizing control executed solely through algorithms, we develop the concept of control partitioning, theorizing the distribution of the control of digital platform work between multiple controllers (i.e., DLPs, third-party intermediaries, and customers) and between algorithmic and human control mechanisms. Control partitioning provides a novel theoretical perspective that brings the human back into the loop of control, in contrast to existing studies which suggest DLPs as the only controllers and algorithmic control as the exclusive control means.

Event information

Date: 28.04.2026

Time: 14:45 – 15:45 (UTC+1)

The event will take place via Zoom.

AlgoWork Roundtable